duties and responsibilities of general manager in a hotel

However, the specific duties of an assistant general manager will vary from hotel to hotel, depending on the needs of the general manager and the size of the property. To a certain extent you’re a figurehead, motivating your managers and charming the guests – but when the schmoozing stops it’s down to you to make sure the business is profitable. Hotel General Manager Job Description, Key Duties and Responsibilities This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. Hotel General Manager jobs description A hotel general manager is responsible for the day-to-day management of a hotel and its staff and is accountable for planning, organizing, and directing all hotel services, including front-of-house (reception, concierge, and reservation) services, food and beverage operations, and housekeeping. As general manager you’ve arguably got one of the most glamorous, yet responsible roles in a hotel. A hotel’s assistant general manager serves as the right hand to the general manager. The hotel general manager is someone who works in a hotel. Hotel General Managers ensure the smooth and efficient operation of their hotels. The Hotel General Manager is also in-charge of the personnel. The Hotel General Manager addresses the complaints of the customers if other hotel employees are unable to handle it properly. Hotel General Manager Job Description - hospitality-school. An effective Hotel Manager job description can help your company find a qualified candidate. Hotel managers perform all the general functions in a hotel on behalf of the shareholders and the owners of the business. He or she works as a head of the department to coordinate and monitor the progress of business strategies in a large hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. He/She should be an ambassador for the brand and the hotel. The noteworthy General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives. You can use this information to write a job description that includes education and experience requirements, salary expectations and job duties. The Hotel General Manager is still the person that recruits as well approve new staffs, monitor, train and plan work schedules. In medium hotels, the manager is responsible for day to day running of the hotel, including carrying out reception duties. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. General Manager Responsibilities: Overseeing daily business operations. They control the daily operations to support the main goals and adhere to the hotel’s ethical standards. The hotel General Manager (GM) is the person ultimately responsible for a hotel’s performance. Posted: (9 days ago) The Main Functions of a Hotel Manager Hotel managers perform all the general functions in a hotel on behalf of the shareholders and the owners of the business. They control the daily operations to support the main goals and adhere to the hotel’s ethical standards. Day-to-day and administrative duties A Hotel Assistant General Manager is responsible for all aspects of operation at the hotel and provides support to the General Manager who they report to directly. The following are some duties that each general manager … A GM’s ability to make decisions and take action will thus have an important impact on his or her hotel’s operational and strategic results. 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