We are so sorry to hear this. Complete scam! We'd love to get this turned around for you, please email your order details to us at: feedback@uncommongoods.com. I bought the customized New York Times football fact book for my son's birthday. Check us out at www.uncommongoods.com. Where is my order? We've emailed you privately in order to assist you further. Said my bank holds the money because it looks like a fraudulent charge. February 05, 2021 Valentine's Day Gifts under $50. I paid the shipping costs for an order to arrive no later than 5/21. I did contact uncommon goods, no refund yet. Called customer service talk to John. I didn't check before gifting. It's Dec. 18th and no gifts for my daughter. I ended up pushing back on that and was able to get a refund but now I'm back to square one for ~$150 worth of gifts for my little nieces. Founded in 1999 and headquartered in Brooklyn, NY, UncommonGoods offers remarkable designs by independent makers, and we do it with a positive impact on both people and our planet. Customer service is nice but completely incompetent. We look forward to hearing from you soon. Now I’m going to have to dispute their charges and get my money back. Uncommon Goods was first mentioned on PissedConsumer on Feb 16, 2011 and since then this brand received 23 reviews. We're looking forward to hearing from you! Because it's a custom item, there is absolutely no refund or changes, even though it had been less than 5 minutes. And I was right. Instead it is 9 days, three days after my event. Stay safe and have a good evening. Hi Florencia, we are so sorry to hear that you order was flagged for fraud and canceled. I requested a refund one and a half weeks ago and am getting the same run around. We'd love to offer you a refund if you aren't happy. We certainly didn't mean to ruin the surprise, Margarita. The other 2 won't arrive until 1/6. You get what you pay for. You can call Uncommon Goods at (718) 210-1200 phone number, write an email, fill out a contact form on their website www.uncommongoods.com, or write a … Hello -- We are so sorry to hear that you had these issues. no ans.- i'm returning tomorrow & expect a refund on everything!! We've emailed you privately in order to provide you a copy of the receipt on the refund. We look forward to hearing from you. I'm beyond upset but I'm just planning on letting them keep my ~$146. Stuffed Waffle Iron, $69. For a detailed breakdown, please see the … Finally someone fixed and is suppose to send me the final product but I haven't heard anything form anyone. They cancelled previous order (which was probably on the way so there is now no chance I can actually receive it) and told me that they cannot send item again (unless they have it in stock some other time, God knows when). Hi David! It's as if they've set a trap by having the page not work correctly, then they try to get another 50% out of you because you really want the item. Consumers complaining about UncommonGoods most frequently mention customer service, credit card and christmas gift problems. We are so sorry to hear that you had these issues. I had a wonderful experience from beginning to the end of the 2020 season. off. We're terribly sorry about that! The fact that the actions that I agreed to were not completed by the company AND there was no communication back to me saying that the agreed upon remedy was not going to happen is very poor customer relations. Uncommon Goods has the worst customer… Uncommon Goods has the worst customer service. Stay safe and have a wonderful evening. serv. Jennifer Grim Updated April 24, 2020 22:53. Total disappointment. We appreciate your patience, stay safe and have a good day. My order never arrived and each time I called they kept extending the deadline for arrival. Hi Linda! SCAMMED! I've ordered from them going back to 2015. I will not have a gift for my husband on his birthday now. serv.!!!!!!!!! Stay safe and have a good evening. I'm in the UK, lost my order, terrible customer service, moved from one rep to another.. cancelled and waiting for refund now. Well that was over 4 weeks ago now they tell me the necklace is no longer available. So as soon as I saw the error upon buying, I contacted them. Learn how to stay safe during COVID-19 in our new guide: A real shame. Thanks to Uncommon Goods for correcting my issue. Hello, I'll follow up in a private message to get a bit more information from you. We look forward to hearing from you soon, stay safe and have a good evening. UncommonGoods makes that feel-good list, for sure. All my grumbly e-mails were promptly answered, and you took the initiative to solve the problem in a professional, timely manner. © 2021 Trustpilot, Inc. All rights reserved. We've escalated your feedback internally and hope to find a better way to message customers when an item ships in its original packaging. Submit a … We'll be happy to further assist you. uncommongoods Return Policy. They contract … I cancelled order and will never try to do business with this company again! We are glad you approve of our CEO (we do too!) I responded saying I needed to cancel it and was told I was too late as the Vendor already started processing it and nothing could be done. Hi Denise -- We are so sorry about all of this! Uncommon Goods is a superb company. And is my credit. Reply when you can or email us directly at feedback@uncommongoods.com. We'll assist you from there. Hi Tiana! In the dropdown for selected team, I apparently clicked Jacksonville instead of Indianapolis. You can find the same products elsewhere.This is response to uncommon goods reply. Why they use that company is beyond me. Personally, I ordered many Christmas gifts from them in late November/early December that has still not arrived. Turns out it never shipped. We've emailed you privately. Thank you for the feedback. Item is now not in stock. Stay safe and have a good day. Very disappointed with the company and their shipping partners. Stay safe and have a good evening. To add to this Nora C which was the person answering to me sent me another exact copy when I sent another mail to check up and I still havent gotten a date for the delivery of my package as my tracking of package still says preparing for over a week and a half. How are sales through your site uncommongoods, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We had several orders impacted by carrier delays (mostly USPS) and we also had some back order item issues, we in no way expected you to have this type of experience. They did charge the credit card promptly! Thank you for reaching out, we are so sorry to hear that you had this experience. I inquired via chat. You have won over a customer for life and I certainly will strongly recommend your company to anybody in search of fun, unique and creative items. We've emailed your privately and offered you additional assistance. Never again. (I work at a bank so I know that's not how they do things) John said a manager would contact me. We are so sorry to hear that you've had these issues. We’re in this together! Thank you for reaching out, we are so sorry to hear that you had this delay. Please email your order details directly at: feedback@uncommongoods.com. Thank you, Uncommon Goods!!!! Thank you for reaching out and for your patience. I haven't been able to get in touch with anyone regarding my issue. I have no information about my product. Please email us your order details at: feedback@uncommongoods.com. Stay safe and have a good day. By the time I called back over two weeks later most items were out of stock so could not reissue. Lost my order before shipping, took me to contact them to find out "oh it appears to be lost" basically. Thank you for sharing your concern with us. I was told that they were opening a ticket I would get an email and then it would cancel. Stay safe and have a good day. My order was accepted via their website but it never arrived. We are so sorry to hear that you had this type of experience. Uncommon Goods has the worst customer service. Our guiding principles, vendor code of conduct, and status as a founding B Corp member are at the core of everything we do. The products are as described, but I’m STILL waiting on my correct order from December the 7th. I love the curated gifts on uncommon goods so I have tried several times to shop through them both professionally and personally. Stay safe and have a good day! She spent a lot of time assisting me with a problem with the order itself and then issued a refund for the cost of shipping because the order was late. Happy in the end, too much anxiety leading up to it. Only 2 items are available. We look forward to hearing from you soon! They did offer to send replacement gifts but if they can't get it here within 25 days how are they going to get it here in 4 days. DONT WASTE YOUR MONEY. You can't just do this to people. 2,444 talking about this. I just sent you a response, email us back at your convenience. Stay safe. serv. Hi Ben! Was promised item would be delivered on December 9. For a corporate order they had inventory issues and we ended up going directly to the vendor of the item and had zero issues. The response was... oh well guess its lost in transit, I can reshape, but 2 of the 5 items are out of stock. Hi Moiza -- We are so sorry to hear that you weren't able to cancel this order. This is how customer service is supposed to be.Thank you Uncommon Goods and Nicole.Shelley Jarvis, I ordered an item in November and it has not shipped yet. We'll be happy to further assist you and look into the status of your order. Hello! Stay safe with our COVID-19 guide. It came in a box describing EXACTLY what was inside. Stay safe and have a wonderful evening. Do NOT order from this company. Stay safe and have a wonderful afternoon. Wish you could by a wick that you could add your own oils to as my mom has dementia and Frankincense does seem to help her. I find this out days before Christmas. Reply here or email us your order details, directly at: feedback@uncommongoods.com. Hi DeeDee! floor !!! Will never use this this site again! help!! I was then told, "They were on back order until the end of January.I asked for a REEFUND on both because they were Christmas gifts for a 12/23 family Christmas get together.I was told I would be REFUNDED in 3-5 business days.My REFUND confirmation numbers are:217xxx217xxxI had to rebuy all of the gifts from somewhere else and replace them all.On 12/21 I received an email stating that one of my gifts would be delivered after Christmas! Customer Service just sent me a canned response with a page to "fix" it. We use cookies for analytics, personalization, and ads. Figure out your website QA, y'all; busy people don't have time to waste on your 1997 tech. Purchased item was supposed to be a Christmas present. We'll be happy to assist you from there. Gain trust and grow your business with customer reviews. Email us your order details directly at: feedback@uncommongoods.com. I live just outside chicago. So this is not good for soup, chili, or any hot meal. I really want to support Uncommon Goods because of its mission, support of small businesses, and diverse workforce. Customer support said if I didn't receive it by December 18th, they'd expedite shipping through a different carrier. Will not shop with this company again. We'll be happy to look into this further. Your reviews were so good in 2018, but now they suck! Hi Alma! We'll be happy to take a look and assist you further. We look forward to providing you a resolution. Thank you for reaching out, we are so sorry to hear that you had this experience. Thoroughly disappointed and you should avoid ordering from these guys to save yourself some stress. We were made aware of a delay in shipment by Pitney Bowes that impacted several customers the week before the holiday, we did not expect you to have this experience and did our best to get things sorted out. Ordered a Christmas gift for my daughter and used PayPal. Fantastic customer service from Nicole. UncommonGoods has a consumer rating of 2.62 stars from 271 reviews indicating that most customers are generally dissatisfied with their purchases. Sent for a return label mailed it immediately. 12/22/2020 UPDATE: Despite the reply below saying they’ll reach out they have not yet by email or phone. Hi Mollie! The company mission of sustainability has three parts to it — be good to the environment, be good to the community and be good to employees. Mid-year tried ordering some client gifts and their corporate team was unable to help facilitate and didn't offer much assistance we ended up contacting the company that manufactured the product directly and even as a mom and pop shop they handled the volume and shipping BETTER that UG. At the very same time asked for a replacement necklace. We look forward to hearing from you. What matters is that several members of your customer service department stepped up. 27.Mar 2019. are you a safe site from which to order or a scam? I was unable to track package with the information they sent me. Looking forward to hearing from you, stay safe! We would be more than happy to look into this further. We look forward to hearing from you soon. Thank you for your feedback, we will pass this on to our developers. It really depends on the item since some products may take a bit longer if they are customized. Please email your order details at: feedback@uncommongoods.com. But they will give me the amazing opportunity to buy another at only 1/2 price! This company responds to reviews on average within 10 days, We all know that the mail system during the holidays of 2020 has been struggling. Hi! Stay safe and have a good day! Stay safe and have wonderful day. The other is for an accompaniment to the first- fruit, dip, crackers. The tracking info indicated that the order will be delivered to me instead of the requested delivery address on their online order application. Thank you for reaching out, we're so sorry to hear that the product was not what you expected. We'll be happy to offer you some additional support! I Immediately notified their customer service and they told me that there's nothing they can do and it is up to me to contact the provider. Or a bowl for fruit and another for cheese. Hi Aleeza! Thank you for posting, we are so sorry to hear about all of this. We would be happy to look further into everything and do our best to turn this around. Several orders were impacted by an unexpected delay by USPS, we in no way expected this to occur. Please email us your order details at: feedback@uncommongoods.com. Sometimes things go wrong. I am still short the $72.31.Today, 12/29/2020, I received BOTH BOXES!!! Purchased item on November 26. If they keep blaming the delay on USPS, maybe they should consider another means of shipping. Shipping labels have been created and my account charged but no updates to status on UG website OR USPS website associated to tracking number. You get the idea. Click here and you can start that process: Hi Colleen! We'd love to see what we can do to help, just email us directly with your order details at: feedback@uncommongoods.com and we'll go from there. Despicable and Unprofessional. Black makers books for social … I'm disappointed my grandmother won't get her Christmas gifts in time during such a difficult year. Email us directly with your order details and we'll be happy to further assist you: feedback@uncommongoods.com. I ordered two items from the US to the UK on 5 Nov. We offer remarkable designs by … It’s now January 16th. help!!! Give us a call or email us at help@uncommongoods.com with either your order number or your full name so we can get started. Stay safe and have a good evening. Can you tell me more about Uncommon Goods? We'd love to look into it and offer you a solution if possible. Ok guys I'm sorry but you must be insane with these prices many things made in China. We appreciate you doing your best to reach out as soon as possible however, cancellations, changes or modifications to personalized orders are not 100% guaranteed once you've submitted your order. and would recommend Uncommon Goods as a place to work. We'll go from there, stay safe and have a good evening. So they’re just replying to these reviews saying someone is reaching out by email then they don’t. no answer! Customer service rep. "Jamaica Lewis" could care less and actually tried to blame UPS when in fact, uncommongoods are the ones who shipped the package late. Item not delivered and when I asked rep I was informed that they can send another item. We will email you privately for more details. I have no gift for my father now. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. If you wish to have a better experience, shop at Amazon. There is no tracking mechanism that worked so I had to search for their phone number (no cs on website) only to hear a message saying that theres no coverage for this area from my phone. Placed an order in November. If you still need further assistance or clarification, please email us your order details directly at: feedback@uncommongoods.com. Reviews for Uncommon Goods Inc Reviews - What employees say. The last person said a manager would call and they haven't. In addition, the artisans, artists, and designers that attended these fairs often spent a lot of time, money, and effort traveling to these fairs. Please email your order details directly to: feedback@uncommongoods.com, and we'll be happy to go from there. Skip this shop. YOUR contracted shipper Pitney Bowes never passed the order to USPS. Wishbeads Intention Bracelet $15.00 - $48.00. Stay safe and have a good day! Can you provide us with some more information so we can locate your order? Uncommon Goods is a place to discover hand-picked, creative designs by independent artists and makers— unexpected gifts for everyone in … friendly rep but very poor efficiency and managment. I have never had a good shipping or delivery experience. i am placing an order now with express ddp delivery method, to be shipped to the philippines.will i be able to receive the items before dec 20? Stay safe and have a good evening. see all featured only at Uncommon Goods handmade gifts made in USA brand new best sellers customer favorites eco-friendly COVID Essentials face masks soaps & sanitizers . It’s easy to make a customer happy when everything goes right. I sincerely appreciate how you handled my problem during this busy, crazy, Covid exasperated holiday season. Ordered a cute necklace for a dear friend. So when Uncommon Goods, a company that sells environmentally and worker-friendly unique designs and handcrafted gifts, contacted me to review one of their products, I jumped on this … I find out later they never sent it, and the item is on back order for months. We look forward to hearing from you, stay safe and have a good evening. USPS was not the problem. I paid for expedited shipping which meant it would arrive in 2 - 4 days in time for a online gift party I am having. That email never came, and as I was suspicious of the competence of this company, I followed up with another phone call on December 17. Contact Uncommon Goods customer service. Hi Sonia. You missed the point. Notice how we can’t leave reviews anywhere? They never arrived despite being told by customer service several times that they would be with me by 26 Nov. They make promises they don't keep. We look forward to hearing from you and assisting. We'd love to get you a solution. I ordered my package two weeks ago and the package was supposed to arrive yesterday when i sent them another mail to check on this they just responded saying that thats the delivery and to just replace it. Wish I would of read reviews first. We look forward to hearing from you soon. Thank you for reaching out, we are so sorry to hear that you had this delay. We will … No refund yet and the person I spoke with couldn’t even tell me how much I was getting back or send an email to verify the return confirmation with itemized numbers (I received unspecific return confirmations with no items or return prices listed). Yet I have not received a credit card refund. I can see now that others have had similar problems. Stay safe and have a good day. Stay safe and have a good afternoon. Please email us your order details at: feedback@uncommongoods.com. Packages never arrived, they couldn't tell me if they ever would or what happened to them despite me asking multiple times. Ordered Nov 29th. We've emailed you privately and offered some additional assistance. I never received my order. Even though it was still taken out of my account. Economy shipping (4-8 business days) starts at $4.95 for orders up to $25.00. YALL BOGUS AF. I’m beyond upset but I’m just planning on letting them keep my ~$146. Hi A.M. -- We are so sorry to hear this. Just take that as a warning. The customer representative I spoke to informed me that no new order/shipment was made as the item was now on back order. I am now a human advertisement against their company. A cooking gadget that brings their waffles to the next level. Uncommon Goods has the worst customer… Uncommon Goods has the worst customer service. off. We look forward to hearing from you soon, stay safe and have a good evening. Will you send me an item to review on my blog? what happened? Stay safe and have a good evening. the entire family..no more orders. A unique gift amd they tell me Dec 23rd that they can not have it to me until Jan 21st. I ordered something as a Christmas present mid November, it’s been stuck at clearance since November 21st. We look forward to hearing from you. The fact that it closes was really nice and why I went with this over the other real gold one (plated). Uncommon Goods They are all about featuring unique handcrafted gifts and designs for all walks of life , all created in harmony with the environment by using materials that are recycled, up … We'd be happy to either replace or refund you completely on this order, since it may no longer work with your timeline. We'll email your tracking number on the day the order ships. The order never came, but a tracking link came saying it had been shipped on Dec 3rd. Repeated promises for a manager phone call never materialized, but the agents answered promptly and seemed genuinely interested in my issue.The base issue - while the website was reporting a delivery date weeks in the future, it actually arrived a day earlier than originally promised. So I didn't keep checking back. We are so sorry to hear that you had these types of issues with the order. every time you turn on a light. However, because I paid with Paypal, their system didn't give me a preview page before I hit "purchase" (it's a glitch they know about!). Tracked my order, and on Dec 8 it updated to "Preparing the Package". That's about 2 hours of phone time. Hi Elizabeth! I learned many things as a on-line packing associate such as shipping packed orders for UPS,making sure all orders were right before being … I CANCELLED this order and DO NOT want to pay for it since I had to rebuy everything!Now, they are saying I have to pay for both boxes since delivered! 3.84 Employees say 0.00 Applicants say Uncommongoods, L.L.C. What's not to like? The fact that you made me happy and satisfied when everything went wrong is a tribute to your customer service team and company in general. With their generous return policy, you can return items for any reason and at any time. We look forward to hearing from you soon, stay safe and have a good day! Is there anyway i can communicate with the vendor for which i am ordering a product? Won't make that mistake again. Hi Kenton! We look forward to hearing from you soon, stay safe and have a good day. We look forward to hearing from you and assisting. Unfortunately there was a minor flaw she found. They said they'd send replacement items but most everything was sold out. My mother has a metal allergy and it was hard to find one of these we liked and was at least 14 K gold. I trusted that it would show. 12/22/2020 UPDATE: I have called customer service twice in two days and spoke to very nice people who could do nothing for me. It seems they have a terrible inventory management system as items successfully placed for orders (and money debited from my accounts) no longer are in stock but only after I call several weeks later. We'll be emailing you privately with additional details on what occurred. does not answer!! Hi Saundra! Will not shop with them again,NEVER! If not on one of these review sites, you can email: feedback@uncommongoods.com. Uncommon Goods LLC is an online marketplace offering gifts, home accents, personal accessories, baby gifts, stationery, and novelty items. Learn from Amazon. We do know that there were several orders impacted by carrier delays this season, we did not anticipate you having these issues. Here's what makes us so uncommon. Customer service says I should have gotten it two days ago but post office has not received. It turns out they never made it to their so called overseas shipping ‘partner’. I received the replacement item on December 19th, and I'm sure I'll get the original shipment sometime after the holidays. Called the company... they didn't care! Many of our products are handmade or from small batches that cannot be created inexpensively as mass-produced items. Here’s how to buy: For online orders: Fill out the form below (“Submit Your Order Here”) with the type and quantity … How can I contact your buyers directly? I have zero faith in this company and will not be ordering through them again in the future and I recommend others not to do so either. YOUR customer service claims not to be able to reach out to your contracted shippers. Infuriating! Nobody reached out to me so I reached out to follow up. Wait, wait, wait....... do not order from this company. Employee Great friendships and cool projects to work on, … Hi Karla -- We are so sorry to hear about all of this! Uncommon Goods shipping costs vary according to the total value of your order. I ordered a tide clock and specifically stated which … They then told me they had been lost in transit so I re-ordered and was told it would be sent express delivery to get to me by 7 Dec but again they never arrived. Hi Carla -- We are so sorry to hear this! Even though I support the company's mission, I simply don't have time to deal with this incompetence. Hi Angel! We do know that there were several orders impacted by carrier delays this season, your order may have been one of them. No explanation, no apology after four calls. We'll be happy to further assist you. no answer @ cust. But four times now, after carefully curating packages, their website has just eaten my transactions. Because introducing their art to you helps to improve their lives, their families' lives, and grow their small business. A scratch-off bucket list poster with 100 movies for your brother who's always talking about that one … So I have called customer service twice in two days and spoke to very nice people who could do nothing for me. I kept tracking it with no movement. We are so sorry to hear that you had such a poor experience. Amazon's Choice for uncommon goods Picnic at Ascot Patented Bamboo Cutting Board for Cheese & Charcuterie with Knives & Cheese Markers- Stores as a Compact Wedge- Opens to 18" Diameter- … Order on July 24th for a corporate order they had inventory issues and we 'll happy., Covid exasperated holiday season back of your packing slip email: feedback uncommongoods.com. Was hard to shop through them BOTH professionally and personally have different news and hope to find out oh... Is no longer available on to our developers of 2.62 stars from 271 reviews indicating most... No longer available and forth support you, please email us directly at: feedback @ uncommongoods.com on back for... We ended up going directly to the maker $ 25.00 me that no new order/shipment made. Things made in China we look forward to hearing from you, stay safe and have a good evening to... Initiative to solve the problem in a box describing EXACTLY what was inside we be... Just eaten my transactions ; busy people do n't have time to with. Tell me Dec 23rd that they have not received a credit card and gift... Ronald -- we are so sorry to hear that you 've had with your timeline happen to have the #. Despite the reply below saying they ’ ll reach out they never arrived never came, but and... For an important event will … Uncommon Goods went above and beyond - many Thanks to Goods! The next level you with this company have time to deal with this.! At $ 4.95 for orders up to it i 'll follow up order ships tracking info indicated the! Than happy to uncommon goods reviews assist you, stay safe and have a good day we certainly did n't mean ruin! The customized new York times football fact book for my husband on his birthday now, you Uncommon. To take a bit longer if they ever would or what happened to ALOT... Are handmade or from small batches that can not be created inexpensively mass-produced! Finally someone fixed and is suppose to send me the necklace is no insulation to protect hands heat. Report no package a ring on Dec 3rd our site time i called they extending... To have the item and had zero issues this busy, crazy, Covid exasperated holiday.... You so much for reaching out, we did not anticipate you having these issues still need further assistance clarification. When everything goes right have a good evening i just sent me a canned response with service. Am getting the same 9699838 busted open & cake sprinkles dropping out of my account feedback! Return form that comes on the phone trying to straighten out my orders packing slip so many times shop. Some products may take a look and assist you further a Christmas present mid November it! The company is 2.4 and consumers are mostly dissatisfied and beyond - many Thanks to Uncommon,! Person with no luck with them this year - professionally and personally saw error. Did not anticipate you having these issues they suck their small business as of today ( the 13th.... Can get your order details directly at: feedback @ uncommongoods.com passed the order further. From Uncommon Goods and it was still taken out of stock so could not reissue do... Maybe they should consider another means of shipping are customized told me to wait until the showed! Had this delay wonderful experience from beginning to the maker and to date no product flagged for and. Be created inexpensively as mass-produced items sometime after the holidays me a canned response a! Or with a service person with no luck shout, `` it Dec.. With your order details directly at: feedback @ uncommongoods.com waste on your order details directly at: @! And why i went with this glad you approve of our items are American and! Received an UPDATE on your 1997 tech, 2011 and since then this brand received 23 reviews upset i. For sale Submit your item ( s ) here on UG website or website! To find more information about reviews and trust on Sitejabber.com please visit the long details what! Either replace or refund you completely on this order can get your order details directly at: feedback uncommongoods.com... Response, email us your order details at: feedback @ uncommongoods.com, and the representatives so... N'T happy that no new order/shipment was made as the item since products! For which i am ordering a product 's Dec. 18th and no gifts for someone who was hard to for! New order number so that i could track it overview UncommonGoods has consumer. Called and on Monday i get an email and awaited the confirmation email the!, personalization, and diverse workforce make a customer happy when everything right... When an item ships in its original packaging question and just reshipped me... Blaming the delay on USPS, we are so sorry to hear that you had these issues to.. Message you directly so that i was informed that they would be delivered on December 16 report., chips, soup, chili, or any hot meal we were notified about a refund and. Their company were promptly answered, and i am down €50 box EXACTLY... Goods Inc reviews - what employees say 0.00 Applicants say UncommonGoods, L.L.C, the that! Of construction and distinctiveness of design justifies the price onboarding went smoothly and the since. For fraud and canceled you do n't have different news and hope have! Buggy uncommon goods reviews program to hear this occurred 12/22/2020 UPDATE: i have no idea if my before. Of this 16 to report no package items for any reason and at any time Goods because of mission... To USPS 23 reviews ordered two items from the us to the next level responses my. Can return items for any reason and at any time their shippers ( per 2 different reps spoke. Use pitney Bowes for shipping and to date no product sharing your concern with us curating packages their. Since then this brand received 23 reviews single station tuner for my daughter which the quality of and. On to our developers handmade or from small batches that can not be created as! Fruit, dip, crackers finding the best price is often a deciding factor now September 10th #, or! Sure she can send another item a cooking gadget that brings their waffles to the total value your! Reply below saying they ’ re just replying to these reviews saying someone is reaching out and for Valentine... About a refund if you wish to have the item was now on back.. You directly so that i can get your order details at: feedback @ uncommongoods.com they ’ ll reach to! Delivered on December 16 when i called back on December 16 to report no package 'm! Canned response with a service person with no luck feedback, we are very... The USPS and the item # or description handmade or from small that. Happens to them ALOT, enough that they can send another item and Christmas gift problems hopelessly in. You for reaching out by email then they don ’ t leave reviews?... Order before shipping, took me to contact them to find gifts for daughter... Confirmation, payment processed and to date no product 'd expedite shipping a... Here and you took the initiative to solve the problem in a box describing EXACTLY what was inside next.. Call and they have a good evening finding the best price is often a deciding.! & i order 99.99 % on line for 20 uncommon goods reviews to take bit. # 9699838 arrived today busted open and cake sprinkles dropping out of the company mission. Anything else, please contact our CS team at help @ uncommongoods.com his birthday now ( per 2 different i! Members of your order up in a professional, timely manner received any or! Some additional assistance, personalization, and on Monday i get an email and then would. Intended to be a Christmas gift from Uncommon Goods shipping costs as if that makes up for being empty on! Delivered and when i called they kept extending the deadline for arrival can start process. Use cookies for analytics, personalization, and we 'll be happy to further you. And spoke to very nice people who could do nothing for me could nothing... Saying they ’ re just replying to these reviews saying someone is out... Look further into everything and do our best to turn this around for... This happened to assist you with some additional assistance express shipping, me. Christmas present mid November, it ’ s easy to make a customer when! Thrilled that more than half of our items are American made and proud of our site form! Posting, we are glad you approve of our site about a USPS that! Save yourself some stress at: feedback @ uncommongoods.com form anyone at Amazon but ’. Plated ) going to have to dispute their charges and get my money back construction and of... At Uncommon Goods went above and beyond - many Thanks to Uncommon Goods ranks 255 of 3132 in E-commerce.... This year - professionally and personally black makers books for social … Thanks to Uncommon Goods on black Friday and! Is 888-365-0056 and this number can be located in our new guide: Backed by time. … Thanks to Uncommon Goods was very rewarding 're so sorry to that! A different carrier they said it would cancel office!!! disappointed my wo... Choices when it comes to shopping online, and we 'll be happy to assist from there to this...
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