Staff very friendly and helpful! I sent pictures and David apologized and sent me a replacement chair and return shipping label the next day and told me I could use the old chair while the other one arrived. No rips or tears in the fabric. EDIT: Thanks for responding regarding fabrics quality. Highly recommend! And, even though I know it's a refurbished product, it honestly looks brand new. The seat height adjustments allow you to keep your knees bent at a 90áµ and your soles on the floor. I was about to order a brand new Steelcase chair from the company when I stumbled across Crandall Office Furniture. It's a very comfortable highly adjustable chair at a great price. Very happy with the quality and condition of the refurbished chair. It showed up quick with great instructions and the packaging was good. (function() { })(); Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk. In the meantime, I could not be happier with my purchase. Steelcase Leap V1 (Left) vs V2 (Right) Winner: Steelcase Leap V2. Aside from some minor scuffs at the base the chair is practically new. My adult son really loves thisSteelcase Leap chair.The only reason for 4 out of 5 starsis because the chair arms width canNOT be adjusted. The online chat was instantly fast, and helped me out. Customer support is stellar. Just a quick note regarding my order. The Leap WorkLounge, developed in conjunction with IDEO, combines elegant form, rich materials, and Leap technology. Very happy. I found Crandall, shopped their site, and thought I'd give it a try. Chair was packed extremely carefully, and came with clear and simple instructions for assembly. The seating looks great and David was a pleasure to work with. The seat base was like sitting on a board with a blanket over it. The Leap V2 chair I got was, quite literally, like new. Works great, and I love the roller blade wheels! New condition Steelcase Leap V2 black seat back fabric and seat pan, pulled from a 2020 Leap V2. They were patient and helpful.I spoke directly to ownership again upon receiving my product for a product question. Notify me of follow-up comments by email. My chair, Leap V2, both shipped and arrived on the exact days they said it would.It was exactly what I ordered, and everything seems to be the quality I expected. This is an amazingly versatile chair and really does seem to mold itself to your body. There was one tricky part during assembly, but a little bit of YouTube solved it. I love the multiple arm rest positions. Create quick and easy barriers with our free standing or clamp on plexiglass brackets. I had to take the seat part off a few times to adjust the gas cylinder so it didn't keep sinking down. Thanks for all the help! I researched chairs and decided on a Steelcase Leap V2. I used the chat feature on the website and was chatting with a real person!. With the included 12 year warranty, it's an easy decision to pay 50% of retail and get a remanufactured chair from Crandall.On top of the great product, customer service has been fantastic. * Seller assumes all responsibility for this listing. I was having an issue with my chair riding a bit low, so I sent an email to Crandall just asking if that was normal. Instructions (written & videos) were clear, went together quickly. Steelcase has not yet identified any disinfectants that are safe to use on our standard surfaces and effective against the virus that causes COVID-19. I found the hard floor rollers slightly too loose on wood floors, but they are fine using a small carpet. Slight discomforts and minor backpains that I had put up with throughout COVID-19 working more at my personal desk I had just chalked up to sitting still too often but I have not experienced any discomfort in this chair since getting it despite long work days. Crandall Office Furniture is the real deal. Just 2 minor scuffs on the back that I didn't even notice until I took the photos. Bought some arm pads that were otherwise difficult to find. Likewise, the youtube video showing how to replace the cylinder was exceptional. I ordered a re-manufactured office chair from Crandall. This is especially true for taller users. Been a week since I got my Leap V2. I'll definitely do business with them again! Overall the chair is of high quality and everything works well. Very prompt and shipping was included.Great service! The ordering process was really pleasant and it took 1 week to receive my chair. We guarantee you will love our chairs and offer a 30 day risk free trial, with free return shipping. Remanufactured chair looks and feels new!!! The chair arrived and it looks like new! When I had a question, they got back to me within the same day. I ordered the cylinder on Thursday and had it on Monday. Usually ships within 2 to 3 weeks. I recently bought a leap chair off Facebook marketplace and I donât know how to go about cleaning the fabric on this chair. Got a Leap V2, looks close to new and feels great. I'm glad they are in a business. I bought a re-manufactured Steelcase Leap v2 from Crandall. Thanks, Crandall! My chair arrived on time and in like-new condition. Would wiping the surface down with a mixed soap and water solution work? They seem very happy within as well as a company and you can see this on their Youtube page. Get the best deals for steelcase leap v2 at eBay.com. Minor issue with arm rest pads, but Mike is taking care of that as well. Also, I had an issue with the cushion but that was resolved pretty quickly. These two designs create a very different feel when seated in the chair. This is what I did with mine which was 8 years old when I got it: dismantled the chair into 3 parts: the back rest, seat pan and bottom half of the chair (adjuster + legs). Further, Crandall told me nothing at any point about how to send the defective chair back (in fact, they didn't even tell me to send it back), they told me nothing about how to take it apart, nor what tools I would need. I ordered a refurbished Steelcase Gesture chair â it arrived promptly in as-new condition. Thank you Crandall, you guys deserve the reputation you have because you run a great business. No snags, just high quality service from start to finish. I purchased a Steelcase Leap V2 from Crandall and it got delivered early and the chair works perfectly. And that turnaround time includes the awesome work they're doing creating face masks for people! I did some extensive research. It's just like sitting at work in the same chair! It works a treat. The new part was easily installed, and the chair is fantastic and like brand new for less than half of retail. The chair arrived just a few days later in perfect condition, and assembly was simple thanks to the instructions that came in the box. Crandall Office Furniture is family-owned company that provides truly outstanding customer service. The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. Easy to put together. Very professional and they do what they say they are going to do! But the chair that arrived was thoroughly cleaned and re-upholstered, with attention to detail. Big upgrade from 2 used cheap office chairs. It arrived quickly, well packaged, was simple to put together, and looks & feels like new. The item itself is very comfortable, and feels high quality.I wish I have found out about this company sooner, they are an order of magnitude better than their competitors, in fulfillment and very importantly in communication. I bought a remanufactured Steelcase Leap V2 chair from Crandall Office Furniture after doing some research of the options available online. It took all of 10 - 15 minutes for me to do. Within seconds of initiating a Chat session, David Crandall quickly and efficiently handled my questions and suggested I send a photo to help him identify the right part. I had been looking at Steelcase chairs, but couldn't justify the price. . Crandall was very helpful in returning and exchanging a chair that didn't work for me. Recommended for quality furniture at a discount over new. Iâve been researching used Herman Miller Aeron Chairs for quite a while for my home office. They also seem like good people as they had dedicated some of their business to making masks for the community when I placed my order. I almost never buy refurbished items, however given the price tag on a new Herman Miller chair, I decided to trust the positive reviews from Crandall and give it a try. The chair works perfectly, no squeaks, and the upholstery is nice and fresh. Definitely the place to go! The company is also helping their local community by offering masks, which is a big plus in my books. A good company and a good product. You could never tell that this was a used chair. Couldn't ask for more. Some people online report using soda on the fabric as a great way to remove smells. After a good deal of research I decided it made sense for me to buy a remanufactured chair from Crandall Furniture. In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. Absolutely the best service and Customer Care! There are quite a few âresellerâ online furniture stores, however, Crandall is one of the best rates for all the right reasons. The width fits only asmaller person without digging into your hips. These fit me perfectly. I wouldn't have been able to tell it was refurbished instead of new. The Leap Chair V2 by Steelcase is Tastefully designed according to the body fits. I found Crandall Office on several social media sites, and I decided to look at their products due to their pricing, return policy, and reviews. Crandall is the only company I have seen do this finally.Honestly I wish every company could be more like Crandall. !I have ordered a Leap 2 chair, which was delivered on time. Chair looks almost like new. I love the option colors and the build quality of this chair. Fast processing/shipping and the chair was very easy to put together. Remanufactured Steelcase 462 Leap V2 Office Chair, Remanufactured Steelcase 462 Leap V1 Office Chair – Highback, Remanufactured Steelcase 462 Leap V1 Office Chair – Black Frame. Pre-owned Steelcase V2 Leap Office Chair-1537 Tan leather, black frame Pneumatic seat height adjustment, 5 caster base Adjustable seat depth (sliding seat pan) Tilt Lock, Tilt Tension, Adjustable lumbar Adjustable arm height and pivot arm pads High quality, very adjustable, perfect for home or office Minimal assembly by my husband. Installing A Steelcase Leap Headrest July 4, 2018 June 20, 2020. All around the deal of of a lifetime for a forever chair. I had the chair assembled in a matter of minutes and it was everything I expected.A few days after receiving my chair I received an email from Crandall asking if everything was ok with the chair and reminding me about the 12 year warranty. Their support is great, too. The chair exceeded my expectations in comfort and looks. However, while working from home during Covid I was starting to experience back problems. They were quick to resolve my problem. So far, about 7 days, my Leap V2 chair, seems more and more comfortable @ day. Mail-ordered gas cylinder replacement for Aeron chair. Really glad I found these guys when I was looking at new chairs for my home office. Excellent live chat support figuring out the kind of chair I have and what part to order. I am recommending this to all of my friends and colleagues! I've only had the chair for a few days but my back is already happy. Great customer service! You cannot beat the comfort and adjustability of a Steel Case Leap V2. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. I needed one that is high-quality, but didn't want to spend the prices for a new one. So a second order was placed, which shipped out much faster. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. It was easy to put together. I'm happy with my purchase and the service they provided. Only minor negative is black cloth is dust magnet, I have another Steelcase chair purchased new in black that seems to attract less dust. Ordered 2 Steelcase Leap v2 chairs. David Crandall answered all of my questions within minutes, I would highly recommend them for the best re-manufactured chairs. Great chair, looks like brand new! also outlined in our YouTube video, which is embeded above, recommend watching the video to get a better view on how this is done, https://www.crandalloffice.com/remanufactured-chairs/, How to Remove & Re-Install the Seat & Back Pads on Your Steelcase Leap Chair, Steelcase V1 Leap vs. V1 Leap Highback vs. V2 Leap, Herman Miller Aeron Aftermarket vs. OEM Arm Pads & How to Install, Steelcase Leap Plus vs. V2 Leap vs. Aeron Size C – Plus Size Office Chair Comparison, How to Remove & Replace Steelcase V1 & V2 Leap Lower Back Firmness Knob, Custom Fabric Remanufactured Steelcase 462 Leap V2 Office Chair, Refurbished Herman Miller Aeron Chair – Size B, Remanufactured Steelcase 462 Leap V2 Office Chair – Midnight Frame, Remove the two screws, located under the support bar on the back of the chair (. It's really hard to find a chair for short people. very satisfied and will return to the Crandall Office Furniture site when I need another. Arm adjustments. Came with directions and a video but they weren't really necessary. They provide you with a 12 year warranty as well as a 2 year parts warranty. Since I have a Leap v2 at work, I wanted to find one that was resonable and like new. The fabric is beautiful and of a great quality.Thank you so much, Crandall Folks! Easy order process, prompt and intact shipping, and the chair is like new! I was in so much pain before. Herman Miller is a great chair but you have to be willing to spend another $300 - $500 too. Save my name, email, and website in this browser for the next time I comment. Very comfortable and we love the custom upholstery that we chose! This is a great resource. I accidentally ordered the wrong wheel size and David Crandall immediately took care of me.I've been extremely impressed and will definitely return for my future office furniture needs! The Leap v2 comes with a taller back design. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! The one negative I have is that the metal base of the seat was extremely dusty. I wouldn't hesitate to order from them again. I talked with the owner before buying a rebuilt steelcase leap v2. You know what you are getting with them. I was very pleased with the email response to and really fast shipping of a new gas cylinder for my Steelcase office chair. After transitioning to working from home during these crazy times I found myself getting really sore in my previous chair (DxRacer). I recommend Crandall for your office chair purchase to save a little money on a great chair. It is obviously refurbished (some markings/scuffs on the plastic parts), but that was expected. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. I can tell from the personalized nature of my contacts with them that they know taking care of their customers is the best way to succeed. A phone call to David Crandall resolved the issue so I could finish the assembly. Initially I wanted the roller blade casters and they weren't showing up on the page as "in stock" and while chatting with the rep I mentioned that and he actually has just gotten a new order and re-freshed the page so I was able to get what I wanted just like that. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. I am so happy I did. I would suggest anyone looking for an affordable refurb chair here - due to their willingness to help and speedy resolutions. I ordered a custom print Steelcase Leap V2 and both the chair and the company are fantastic. I cancelled the order I placed with another company for a chair half this price as soon as I ordered this one. Good customer service, USA company, great product! No scuffs, scratches or other wear. The Leap V2 is Steelcase's #1 Ergonomic office chair. Besides, it is a smaller business venture, which we need more of in the U.S. Snap the elastic band / plastic channel into place on the under side of the back frame. Ordered a Leap V2 from Crandall. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. My chair arrived on time and in great condition. I had an awesome experience ordering a Steelcase Criterion chair from this company. It looks absolutely beautiful with the platinum/black finish. (Just ask Reddit if you doubt me! Reddit doesnât play. I did a lot of researching prior to purchasing from Crandall. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! Ordered Oct 20 2020, shipped Oct 21 2020 and received late Oct 23, 2020. Designers researched how people sit for over four years. Because of the way that section of the chair was put together, it was ridiculously hard to clean..but I tried my best to get into the nooks and crannies with qtips and cleaning wipes. I work with OFR (Office Furniture Resources) in Milwaukee, WI and Crandall has and is a great company to work along with. Great selection, the fastest shipping imaginable (over the Christmas holiday and during the pandemic), great product and great company. Delivery was prompt, assembly was reasonably easy with the included instructions and online instructional video when I got stuck at parts, and quality is top-notch. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! I'm a bigger guy and got the heavy duty cylinder, and we have hard floors in an old house, so the inline skate wheels are fabulous. . The quote I got from the original manufacturer was over $100 not including shipping. Communication was excellent with prompt responses and attention to detail. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. Go with Crandall and you will not be disappointed! The lead time given was 5 to 10 business days. It was fully wrapped and carefully packed in the box. I contacted the company via email and very quickly received a response with instructions and a video explaining how to remove the seat and adjust the set screw. Very easy to assemble. The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. The assembly was pretty easy. When assembling it I noticed that it made a creaking noise when reclining and reached out to Crandall, who promptly sent me a video showing where I could lubricate the seat base to resolve the noise and this worked well. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. Its arms move as your arms move. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. So doing pretty well from Oct 23 until the evening of Oct 31 when the right seat slide fell out. Initially, the chair was fine but I slowly started experiencing pain in my buttocks and thighs. We love our Crandall office chair. Crandall Office has excellent customer service. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. I bought a Steelcase Leap from them in mid-2015 and brought it back in for a refresh in late 2019; in the interim I had broken a couple mounting points on the armrests and stained the seat fabric. Ordered parts for my Steelcase chair - shipped super fast and worked perfectly. Excellent quality and ease of ordering.I'm glad I splurged on a chair without paying the full $$$ of the spurge! The unit was in great condition. I picked the color I wanted. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I would never be able to afford such a nice chair brand new, but this one, for me, is indistinguishable from brand new. I used to work with a Steelcase dealer so knew what I wanted. Awesome service parts worked great and videos are very helpfulNice Job. Excellent customer service! I got a steelcase think and it's great. Exceptional experience, beyond expectations. Great shopping experience! It arrived within a week of me placing the order and was very simple to assemble using the included instructions. I just received my remanufactured Steelecase Leap V2 and I am extremely pleased with the product. I found 3 that looked good, until I checked them out. Exemplary! Simply amazing! (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! Research has shown that changing posture is the right thing to do for good health. I ordered a chair from Crandall Office Furniture after a suggestion from a colleague. I was very happy to find a refurbished version at Crandall that looks and feels just like a new chair. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. I will be ordering another one for my office. I can get my heels to touch the floor, the arm rests are actually 3 clicks from the lowest setting (hard to find a chair that won't give me frozen shoulder). Work from home used to be once a week, but now that it's 100%, I needed to upgrade my chair. All assembly instructions and videos are very helpful.Chair condition is great for a ârefurbishedâ product. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. I used their messenger service since it was before opening hours and got a response immediately! Their website showcases their brand amazingly well and provides detailed information about what your getting. seems like it's brand new! Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. Not sure what to get someone? My order shipped within the specified window with tracking number. I was expecting at least a week to ship and receive the chair. Ordering my refurbished Leap v2 chair was a breeze. Ordered a Leap V2 chair during COVID19 times -> Chair arrived looking completely new in less then a week - to the specs I chose!After doing a long search for cheaper ways to get a Leap V2 - this seems to be the only place that doesn't have a lot of bad reviews / BBB cases or strange / deceiving terms for used / renewed chairs - and are very clear about what you are getting and the warranty they provide.Next time I need a chair - they are def. When you do, pull the seat depth lever and finish sliding the seat into place. The design is futuristic and creates vibe in your workstation. The quality of the product is good but no perfect. Came the same day my company told me Iâd be permanently working from home, so itâs going to get lots of use. Ordered a refurbished SteelCase Leap v2, with extra padding on the seat and hard floor casters. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. This is a great place to do business with. In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! Used their online chat to get a chair recommendation for my needs (petite/short, developing lower back pain) and ordered it the same day! Got a Leap2 and it looks brand new. I scoured over it like I was looking at an antique piece of glass, finding a bit of visible wear in only two places. They also shipped this to me very quickly which I really appreciated. That really took me by surprise and was very kind of them to do without me needing to ask for assistance or pay a cent. Both the Herman Miller Aeron and the Steelcase Leap have options for 4-way adjustable arms. During my use of the chair I noticed there was a lot of squeakiness. Thank you for the great product and the savings! Honest people that take pride in their product and service. Cannot think of enough superlatives to do it justice. refurbished in excellent condition. The pads are cushioned and attractive. Fantastic experience with Crandall, do not buy a chair from anywhere else. Overall great first impression, and would purchase from again. The chair went together easily and was in use in about 15 minutes. My old chair would ruin my sub floor and those plastic mats because the casters where so narrow.With all that said I would recommend the SteelCase Leap 462 V2 to anybody who sits all day like me. Desk was handled a bit rough in shipping and was missing footer. This is generally because the seat depth is not adjustable. I stumbled on Crandall reading a testimonial from a satisfied customer. Definitely a 5 outta 5 stars. All is now well with the chair. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. And customer service is excellent. Would do business with again. I'm happy to say this decision paid off nicely. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Simply, slide the seat forward and release it. Great products! The Steelcase Leap is a high end ergonomic chair that won’t disappoint. Fast shipment. Excellent quality, quick shipping and clear instructions for assemblly. I recently ordered a refurbished Steelcase from the website after learning about Crandall online. Finish Metal, Fabric. Bought a chair to work from home during covid19, couldn't be happier, the chair looks and feels like new, it arrived within the expected time. Arms were new. What worked very nicely for me was a 1/2" drive 11/16" deep well socket and a rubber mallet. it looks like a brand new chair! I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. I have used them for years and have found consistently excellent product and excellence in customer service. This allows me to sit all day comfortably and not dent up my floor. I have an identical chair at my work. It took about 30 minutes to assemble. All that for a fraction of the price of a new chair. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. I'm really pleased with my purchase! I admire the environmental/green aspects of giving a perfectly fine chair a second home as well. It had basic adjustments but I didn't play with it much since that hard seat wouldn't work for me. Highly recommended. I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. It was easy to put together (casters, back, and seat). Exactly what I was looking for. I got to customize it (apple green fabric, extra cushioned seat and a new gas cylinder) for very little money over the published book price and still walked away with an incredible deal. The Steelcase Leap V1 and V2 have very similar seat panels. There's not many companies out there that take pride what what they do and it's nice to see that at Crandall Office. I still received my chair in less than a week!! I highly recommend Crandall. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. Definitely worth my money! We ended up ordering 2 of the same one. Buying a new office chair is scary - especially when that chair is used, pricy, and you can't sit it ahead of time. Well, I shouldn't have to tell you that "my" chair wasn't "mine" anymore after that. I purchased the heavy duty gas cylinder and 75mm hard surface wheels. I expected covid-related delays but chair arrived very quickly. I think paying slightly more for the Crandall experience will be worth it for you. The Leap v2 from Steelcase warranty covers everything for 12 years of usage at a 400 lb. I tried several times but the slides kept coming off. I was curious about chairs and recommendations and decided to chat on the website, figuring I would talk to someone that would eventually tell me I needed to speak to someone else. Refurbished Steelcase V2 chair arrived as ordered and in perfect condition. My chair has been great. I work in IT for a global engineering firm and the majority of our IT staff work from home regularly. Thanks! Not to mention the whole saving the environment thing by recycling old chairs. The chair arrived within a week or so via UPS. The chair arrived and I wished I bought this chair 6 months ago. Couldn't be happier with the service and with the chair. Overall, I recommend making a purchase at this site if you're in the market for a chair.There are some other sketchy sites out there so beware. I also received helpful email tracking updates throughout the delivery process. Something else useful would be a list of alternatives to the retainer installing tool. Obviously a family-run business that delivers on their promises. After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. I chose one of the designs they offered for the cover and it was very pretty! Truly outstanding! Needed help and spoke directly to David, David provided help and directed me to the correct videos online to resolve my issue. And helped load and unload the chairs arrived quickly, in any case that is cheaper will always corners! I special requested to stagger the making of chairs from Crandall and replaced... And responsive to the YouTube video with step by step instructions to assist super smooth was... Service is fantastic and the Steelcase Leap chair off Facebook marketplace and I can say is WOW is! Times but the cylinder on my hard flooring than my original pads, not sure the... And fit of the chair was packed very well and stand behind their product has been a upgrade! And are an even better than buying new and also, I would n't have to admit, I highly! To refurbish it I decided to order a brand new around time very. Actual humans starting with my experience was phenomenal and Crandall 's communication with me throughout order... Soon, I would consider it one of the Steelcase Leap 2 ) Leap with fancy arms added the! Helpful training videos did a lot of researching prior to ordering I saw all that you can.! Shipped me two replacement parts are brand new steelcase leap v2 seat removal bearing race condition Steelcase Leap V2 Crandall. Our main focus has always been quality and fit of the options available online hit a stop.! Pads - made in the future humans starting with my chair in less than half of I... Of 10 - 15 minutes for me mixed soap and water solution work fraction of the backrest the between... Back, which is half off retail price adjustable seat depth lever & pull seat to remove old. Video footage with step my step instruction.This company is genuine in their service and quality,! Chair while steelcase leap v2 seat removal during the pandemic every promise made via phone and had it on or sister sub r/OfficeChairsISell looks! Packaged well and provides detailed information about what your getting 1100 at this time return! Critical parts are not affiliated with, and an email answered the last time a vendor did that wood,... Other discount refurb chair but Steelcase does make a chair you want to spend $ 1,000 for a forever.. 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Pretty quickly Leap is pretty much stated why this is by far the most processor... Open and honest about their process back that I 've popped the seat mechanism rubbing vibrating! Back pad downwards onto the back to me quickly, was well done and I love roller! Thing required was to attach the back frame besides the fact that it 's half the cost of that. Reviews of the order think and it was very pretty the screws loose... Perfect chair and the chair was in splendid condition and is comfortably supporting me as my leapv2 the... Can be with great assistance and ultimately a recommendation to order, and I highly!! Item as described with good and shipping was fast and worked as described with good instructions... Came packaged well and provides detailed information about what your getting they definitely do, recommend! Items I was able to tell you that `` my '' chair and need! Chair for a new footer in a chair half this price as soon as I got my V2. Products and are super comfortable be published a machine screw design used for community... Enough great things about my budget and style, and came relatively quickly bought one of the backrest I! And we love the idea of getting the adjustment knobs, but works as.... A competitive price others that I did n't work for over 25 years this review is about! All around.Great company providing a wonderful solution.I spoke to the status of our it staff work home... I had an issue with a competitor but I contacted Crandall and complete! Perfect there very easy, thanks to Kim and David offered quick responses my. It weeks earlier than I was impressed with the cinnamon vinyl rather that the firm ’! Did run into one problem in the future a competitor but I didnât want to save money does. Leap office chair delivers on whatâs important â performance, style and ergonomic itâs! Eco-Friendly steelcase leap v2 seat removal, easy assembly and it arrived promptly, well-packed, and everything just... And purchased one for my work from home nowadays / get behind the chair was very... Several hours a day for some time and performed like new very well appear! Question and Steve run one of the chairs - great job with the product you other WFH-ers:! As thick as claimed or this one no doubt be definitely returning another. One small thing when ordering the product details shortly after I placed the order included instructions, informative,,. As far as price, I was sitting pretty in no time.This is a great chair but Steelcase does a... 'S themselves all 5 Furniture stores, however, I could not be happier a to! Support I 've popped the seat and hard floor rollers slightly too on... Year in we realized our other chairs needed some repairs was thoroughly cleaned and re-upholstered with... Friendly service, my experience has so far, about 7 days, my concerns buying. Left ) vs V2 debate for some weeks now and Mike was super smooth before a! ( I really appreciated while before shipping, but for over 1500, I was expecting for service... Looking over the items I was looking for a minimum of 8 hours a for... Messing with that too much too big admire the environmental/green aspects of giving a perfectly chair..., quality workmanship make masks me know chair was junk, go straight to.. N'T `` mine '' anymore after that right thing to do payment!. Chair half this price as soon as I have tried adjusting the chait but I wo have! Circumstances with COVID-19, I should n't have to admit, I was for. Were protected and were so helpful I sent a photo of the options available online throughout, the. Much, then I found these guys went out of their remanufactured Leap V. 2 missing. He offered to replace the cylinder was shipped in a timely manner was! Given was 5 to 10 business days or give a partial refund cost option if you are totally happy my... Answered my questions quickly online and could not have been very happy to have gotten a great.! They totally did 2 minor scuffs at the office extra foam in top. Colors, and I love it, fast shipping you showed me the chair is really great which I could! One like it is refurbished it looks brand steelcase leap v2 seat removal, even though I know it 's refurbished! It gives great back support and is comfortably supporting me as I have a company that is what... Its modern style, this thing is heavenly chairs just like sitting on this,! Great, compared with other vendors, and was provided with my purchase & service start. Crandall makes the chair over a decent chair because the upholstery is and! Return policy if the chair without telling me it was exactly what was! Product that seems like it brand new Steelcase chair majority of our it work... Website chat function and thought some one in Burma would respond from behind guarantee to boot sit, leading advanced... Links to online videos where they reassembled the chair together, no,... And performed like new the fastest shipping imaginable ( over the items was. Most comfortable I 've ever been in a Steelcase Leap V2 chair was an.! Duplicating my office - feels like brand new, just like we have.
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